Well hello peoples!!
I am just in the door from work and decided to put finger to keyboard and say hi.
I’m not sure if I have mentioned what I work at..I think I’ll say it now..I’m fairly forgetfull but I will go into this in more detail in later posts.
I am part of a customer service team dealing with travel insurance on behalf of ACE European Group. We underwrite travel policies for a few companies in the Irish and UK markets and we nornally receive about 500 calls a day..just queries about cover on policies. You can check out the website here.
Sooo anyway..back to the point! It was pretty busy today, it has been this way for the last two or three weeks and the fact two people were out sick, that made it a big tougher. The day dragged on, I got involved in training in two of the new guys to our team so that is tough going. Most of the new people we hire are school leavers with very little experience in sales or customer service so there is a bit of training to be done first..usually takes a week or so. I really get on well with the guys there but I wouldn’t go out with them..I mean they are a good laugh but that’s as far as I’d like to know them.
(Since I finished that last bit, I’ve had something to eat and make a cuppa)
It’s raining here in Dublin as you probably might be aware from my title..it has been like this for a few days now which is a change after the heat of the last few weeks. I was walking home with ipod in ear and suit getting soaked..I hadn’t enough for a taxi (it usually costs 4 euro for a mile). I’m having a great time listening to the new one from Sigur Ros. Keeps me going on those walks home from work!
Anyway, I’m off to watch the Spain v Sweden match on the tv, I will probably post something later but that depends on how tired I get!